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Customer Service Representative

Learn more about our customer service representative position below.

"My 9 year old cocker spaniel was one of their first clients on the opening day. They’ve now treated her for two issues that we put off over covid, including a surgery. Dr June, Tina and the rest of the team clearly adore animals. They are patient, have a strong attention to detail and my dog adores them. Highly recommend."

Shawna Little C. | Google

“Compassionate, understanding and knowledgeable.
In a world where we all care dearly for our little furry friends and would do anything for them, it is extremely refreshing to have an experience where your vet listens and makes a decision with you (not for you) and in your best interests (not their bottom line).

Dr Chan took the time to listen to our concerns, offer insights and present our solutions with logical risk assessment for both the condition in question and the impact on our pet (who does not do well in social environments).”

Andrew R. | Google

"Our first visit to Fraserview Vet was great! Dr. June Siu and the staff treated our dog Momo with care, and were happy to answer all the questions that we had about Momo. I would highly recommend future and existing pet owners to come here or their sister hospital, Point Grey Vet, if you want your pets to be professionally cared for."

Derrick L. | Google

Customer Service Representative

Point Grey Veterinary Hospital & Fraserview Veterinary Hospital

We are always looking for a problem solver, outside the box thinker, self-motivated and just an all-around superstar Customer Service Representative to hit the ground running. (NEW GRADS are considered). NO NIGHTS, NO SUNDAYS, 2 MONTH SCHEDULE ADVANCE so you can plan your life.

​We are a well-established, very busy small animal practice.

​Our focus is on providing excellent client service, high quality, and compassionate patient care. We are looking for enthusiastic and dedicated individuals who thrive on providing excellent customer service, embrace change, and use their smarts to better the everyday work we do to deliver the best experience to our clients.

Make no mistake, you will play with lots of puppies and kittens. It is a stressful position, you must have the ability to work under pressure, have strong communication skills, and the ability to think on your feet. Have the ability to adapt to change as we navigate our way through the pandemic, and protocols. This is a fast-paced environment that requires excellent customer service skills to survive in this role.

​We are a fully paperless clinic using EVetPractice.


  • Dental care
  • Disability insurance
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Vision care
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